Reviews
I bought my 1999 Honda Civic from AZ the brake lines went after a week and they replaced then without any issues.
Highly reccomend this car dealership!! Amazing service. The people are really friendly . I would go back again 😀
Honest Service and they explain everything about the car upfront... they were very negotiable on price.... i highly recommend them
AZ auto is a very professional team, they have good cars at very competitive prices, do not hesitate to go see them, in addition they are very mechanically tuned, they will give you the right diagnosis and good advice, I highly recommend them.
They have good prices and have always helped me out quickly getting my car fixed. Very reliable and helpful.
Just passing along a positive note. I bought a 2011 Escape here recently. The staff was very helpful and the Escape has been trouble free.
Always trust AZ for all my mechanical needs. Best service. Great prices. Super reliable and honest. Highly recommended
They sold me an suv at a very good price and found the vehicle I had been looking for. Thanks again , great experience . Philip
Very friendly and accommodating. Car has been great and a good deal... owner was always available to answer any questions. Would definitely recommend.
I bought my car here this summer and it was the best decision I made. So in love with my car. They were very helpful with finding the car that was perfect for me. Highly recommend!
I would not bring my car anywhere else. AZ was able to work on my wifes newer model Mercedes Benz and saved me thousands of dollars by not going to the dealer. Very efficient reliable honest staff. I have referred all my friends and family to AZ. Hamza, Issa and Jihad are far most the best mechanics in the region. I have a high management position for Gatineau's largest car dealer group and i still make the trip all the way to Ottawa to service and repair my cars at AZ.
It’s very good customer services alots of options nice people you can trust l got agood deal from them and I really recommend A-Z to every body and my car runs very well so far
Bought 2 cars from them. so far so good. very friendly staff. there was a squeaking noise coming from the brakes. they changed them for me at cost. definitely recommend them for your next car
Great service, very professional hard working staff. They took time to answer all my questions. I strongly recommend this place if you’re looking to buy a car.
Thanks for all the help guys!
I purchased a 2009 Uplander Van in October '17 from AZ Auto / Mustafa.
I am extremely pleased. I noted that there were a few problems with the vehicle and these were corrected when it was sent for a safety. After receiving the van I found other problems ( oil leak / AC not working) and was told to take it to the garage that does his work ( AZ Auto Repair). The mechanics were very knowledgeable, oil leak was repaired (new gasket) and AC will be when I have time. I highly recommend AZ Auto Sales and AZ Auto Repair.
David K.
Such a pleasure to deal with, truly a honest bunch at this car dealership. Go to place for a used car I’m Ottawa.
I bought my car from here. Best purchase. Very reliable and trustworthy place. The people are friendly and honest about car’s condition, very helpful, and the prices are better than outside market. Recommend!
Something wrong with your vehicle, and you want that specific problem fixed, you go to AZ! I've had time where I've had problems with my car and end up at a mechanic to get it fixed, but leave with more problems... problems Ive never had. But when I found this spot, havent had that issue once. Honest, very caring staff. They not only get the job done, but you'll feel more than comfortable to come back knowing youre not getting ripped off. Best Mechanic spot hands down! Shoutout to my guy Hamza! Keep up the amazing work!
AZ auto has one of the best mechanics teams in the city, honest and reliable guys, who will tell exactly what your vehicle needs in terms of repairs/maintenance, and won't go beyond what is necessary to charge you. Their prices are very reasonable and they work fairly quickly.
I bought at least two cars from this dealer over the past and all I can say that the staff and the owner are extremely helpful and accommodating. One time I came back with an issue in my car within a month of making the purchase, they offered to fix the issue at no cost even though the purchase was made without warranty. I am really surprised to see others such as "Bill Dred" complaint, which I am sure the dealer would return the car with full refund in such situation.
Let us not forget that used cars are full of surprises even after careful inspection.
I bought my 06 Honda Civic off Moustafa at AZ Auto and I haven't had any problems at all. The car runs great and the service was awesome. Moustafa was able to work with me and cut out some costs that helped me out quite a bit. He even went out of his way to find me a good deal on summer tires that we incorporated into the final cost and he even paid for half. Overall, I got a reliable car at a very good cost and I would recommend their services to anyone.
I purchased a sedan this summer from AZ auto and my experience was really great. I enjoyed the service and didn't feel like I was pushed into making the buy. The sales representative was knowledgeable and answered a lot of questions that I had, and was very patient with me 🙂 Definitely would recommend to my family and friends.
I just bought a 2009 Subaru Forester and had fantastic service from the team at AZ Auto! Shadad was my main point of contact, but the whole team was super helpful and kind along the way. The team effort is very different from the experience I got from other dealerships. From what I could tell, they stock cars primarily purchased from auctions (trade-ins), but they seem to be newer. The price I paid was fair and they honored their word on any work that needed to be done to the vehicle, including professional body work, safety items and even some non-safety related items. I had an issue with the catalytic converter that was sorted out through Subaru since it involved a recall. Overall I am very happy with my purchase and will definitely check in with this dealership when I buy my next car. Thank you!
I don't understand why there are so many bad reviews. I recently purchased a vehicle from this dealership and had a great experience. The staff were friendly and went above and beyond to make sure all my questions were answered and I had enough information to make an informed purchase. About 3 weeks after buying my car the starter stopped working. They paid for all the repairs and even paid to have my car towed to their shop and the starter was not covered under my warrenty. I highly recommend this dealership.
I recently purchased a car from AZ. Carlo was very helpful and honest in working with me to get a good vehicle for my son. AZ went beyond the Ministry's requirements when completing the safety inspection. I recommend them as a place that will treat you you.
Very helpful workers! a man named khalid sold me a 2014 honda crv for a great price! highly recommend! love it so much
Great service, friendly and honest people. If you need a used car and these people have it, you won't go wrong buying from them. Just bought my daughter a car from them and they made the process smooth, helpful and were trustworthy.
Khalid at AZ was fantastic...knowledgeable, friendly, and honest. Took very good care of my son and I throughout the process. 100% will be back for future car purchases and absolutely would recommend. 5/5
I spent a long time searching for a vehicle and had easily the best and kindest service experience with AZ in just my first visit which inclined me to return here. Without a doubt I would come back just to get the kindness I was given here ( many dealerships large and small treated my quite poorly being young) however here it was clear it didn't matter who I was and how much I was spending the guys here were simply nice to talk to and easy to deal with. The purchasing proccess was nice and easy and I was well taken care of, I'm greatly appreciative of these guys here at AZauto on Bank Street!
I have read some of the bad reviews and it makes me wonder what some people expect from a used vehicle but you can't please everybody there's more good reviews than bad now it's my turn I purchased a 2011 ram 1500 4x4 and within 10 minutes of leaving the place the rear differential broke not their fault and surely not the mechanic I must say that I'm very impressed and extremely satisfied by the courtesy and response I got they said to take it to my mechanic and they will pay for the repair now you can't ask for better people standing behind the product and wanting the satisfaction of their customers hat's off for these gentlemen I will definitely recommend them to anyone who may ask where to buy a good used vehicle thanks for your business and kindness
Hours of Operation
Monday | 10:00 AM to 6:00 PM |
Tuesday | 10:00 AM to 6:00 PM |
Wednesday | 10:00 AM to 6:00 PM |
Thursday | 10:00 AM to 6:00 PM |
Friday | 10:00 AM to 6:00 PM |
Saturday | 10:00 AM to 6:00 PM |
Sunday | Closed |